Step 1: Reach Out to Us

Send us a Direct Message on Instagram @miamithejeweler

Step 2: Specify Your Design

Tell us exactly what you want to have as the design for your piece or let our team of specialists find a design for you.

Pro Tip: The more reference images you can provide, the better. If you don't have any, we'll send you examples to help guide your choice of style.

Step 3: Review and Confirm Quote

Once we understand your requirements, you'll receive a quote for your custom pendant. If you decide to proceed, a downpayment of $500 is required.
 

Step 4: Initial Design Concepts

After confirming the quote and making the downpayment, our design team will create a initial design concept for you within 2-3 days.

Step 5: CAD Design

Whether its the first design or a final version after some revisions. You have unlimited revisions until you're completely satisfied with your design.

Note: The initial $500 downpayment will be deducted from the final cost of the pendant.

Step 6: Final Payment and Production

After the CAD design is confirmed by you, we'll request the remaining payment. Then our production team will begin crafting your custom piece.

Step 7: Delivery

The production process usually takes between 15-20 days, and shipping takes approximately 4 days via DHL or FedEx.

We're excited to work with you on your custom piece! Feel free to reach out if you have any questions or need further information.

To track your purchase in realtime, please go to our order tracking page.

In-stock items are shipped within 48 hours after purchasing. You will receive a tracking confirmation email as soon as your order has shipped. For custom orders and made-to-order items, the processing time ranges. Make sure to view the approximate processing time at the top of each product description.

Yes. We've partnered with Affirm to offer monthly payments for up to 36 months without any interest or fees. See if you qualify for financing!

Check out our return policy page.

Shipping time varies among items. Ensure to review the description for the specific turnaround time for the product you're interested in purchasing.

As long as you submit a valid address, we can ship to you.

Feel free to stop by our store in the Diamond District in Downtown Miami!

No we sell diamonds and moissanite. As for the moissanite we exclusively use VVS1 Moissanite D Color. As for diamonds we use either lab grown or Natural diamonds depending on client request. Along with a variety of different clarities and colors.

Diamond Jewelry is not listed on our website as of right now. Eventually we may list it, until then we will only have our diamond jewelry in our miami storefront.

Moissanite is also an effective conductor of heat. For this reason, when using a diamond tester that detects thermal conductivity, moissanite will pass as a diamond.

Moissanite is the second hardest to diamonds on the Mohs hardness scale. Based on rankings from one to 10, diamonds are a 10 and moissanite is a 9.25-9.5. Moissanite is a very durable option for an engagement ring stone, especially since the material doesn't scratch easily.

Moissanite has more fire and brilliance than any other gemstone, meaning it has more sparkle. Because moissanite is double refractive, it is cut differently than diamonds to enhance the sparkle.

It is extremely difficult to tell apart a diamond & moissanite, making moissanite a very common diamond alternative.

Our best recommendation is to avoid moisture. Although if moisture were to occur on one of our pieces, if you dry it off thoroughly it'll will be fine. We also recommended to keep your jewelry away from harsh chemicals like chlorine, hairspray, perfume, body lotion, and bleach.